Question 1

What is eSchool SaaS and how does it work?

Accepted Answer

eSchool SaaS is a school management system built with Laravel and Flutter. It lets Super Admins handle multiple schools under one online school management system. Each school manages students, teachers, classes, and fees inside the online school management software, functioning as a complete school ERP software.

Question 2

Does eSchool SaaS support multiple schools and institutes?

Accepted Answer

Yes, it's a complete multi-school management system SaaS, enabling multiple schools to operate independently while the school ERP software keeps everything centralized.

Question 3

Which platforms are supported for eSchool SaaS apps?

Accepted Answer

It includes Flutter mobile apps for students, parents, teachers, and staff available on Android and iOS, plus web panels powered by the online school management system.

Question 4

What payment gateways are integrated into eSchool SaaS?

Accepted Answer

The online school management software includes Stripe, Razorpay, Paystack, and Flutterwave for easy online fee collection within the school management system SaaS.

Question 5

Can I manage students, teachers, and staff from one admin panel?

Accepted Answer

Yes, the admin panel gives complete control of all records inside the online school management system, powered by school ERP software modules.

Question 6

Does eSchool SaaS include lifetime updates?

Accepted Answer

Yes, lifetime updates and new features are provided for every multi-school management system installation.

Question 7

Can I customize the design and layout of the student and teacher apps?

Accepted Answer

Yes, the online school management software is fully customizable to match your branding in the school management system SaaS.

Question 8

Is it possible to add or remove features based on our school's needs?

Accepted Answer

Absolutely. This online school management system is modular and adapts easily to your workflow inside the school ERP software.

Question 9

Can I integrate additional payment gateways apart from the existing ones?

Accepted Answer

Yes, additional gateways can be integrated within the multi-school management system SaaS framework.

Question 10

Is there an option to add new academic modules or reports?

Accepted Answer

Yes, you can add new modules like transport or hostel through the online school management software.

Question 11

Can I modify the admin dashboard branding?

Accepted Answer

Yes, you can change the logo, theme colors, and visuals of your school ERP software easily.

Question 12

Does eSchool SaaS support multiple languages?

Accepted Answer

Yes, the school management system SaaS includes multi-language and RTL support for complete flexibility.

Question 13

What does re-skinning mean in eSchool SaaS?

Accepted Answer

Re-skinning replaces visuals like logos, splash screens, and theme colors to match your brand inside the online school management system.

Question 14

Can I change the logo, colors, and name in the apps?

Accepted Answer

Yes, you can apply your identity across all apps and panels in the school ERP software.

Question 15

How long does the re-skinning process take?

Accepted Answer

It usually takes a few days, depending on the design, within the school management system SaaS.

Question 16

Do I need coding knowledge for re-skinning?

Accepted Answer

No, branding updates in the online school management software require no coding skills.

Question 17

Can WRTeam handle re-skinning after product purchase?

Accepted Answer

Yes, our team can perform professional re-skinning for your multi-school management system.

Question 18

Is there an extra charge for re-skinning?

Accepted Answer

Yes, it's not part of the standard license but available as a paid service.

Question 19

What type of support is provided after purchasing eSchool SaaS?

Accepted Answer

We provide bug fixes and usage guidance for your school management system SaaS. Installation service and remote support are available with an extended licence.

Question 20

How can I contact the WRTeam support team?

Accepted Answer

You can reach us via Microsoft Teams, email, or WhatsApp for any online school management system support.

Question 21

Do you provide installation and setup assistance?

Accepted Answer

Yes, we offer full setup and configuration of the online school management software.

Question 22

Is support available for both Regular and Extended licenses?

Accepted Answer

Yes, support is valid for both licenses of the school ERP software during the active period.

Question 23

What is your average support response time?

Accepted Answer

We usually respond within 24-48 hours to multi-school management system queries.

Question 24

Do you offer paid support for customization and additional modules?

Accepted Answer

Yes, paid development services are available through our school management system SaaS team.

Question 25

What are the minimum server requirements for eSchool SaaS?

Accepted Answer

Recommended: VPS or Dedicated Server with a minimum of 2 Core CPU and root database access for optimal online school management system performance.

Question 26

Which server setup is recommended for the best performance?

Accepted Answer

Use a VPS server for the smooth operation of the school management system SaaS.

Question 27

Does eSchool SaaS work with shared hosting?

Accepted Answer

No, eSchool SaaS will not work on shared hosting. A VPS server is required for the proper functioning of the school ERP software.

Question 28

Is SSL mandatory for payment gateway integration?

Accepted Answer

Yes, SSL is required for secure transactions within the school management system SaaS and school ERP software.

eSchool SaaS - School Management System with Student | Parents Flutter App | Laravel Admin

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