Question 1

Is it possible to log in with Email/Password, phone, and social Login?

Accepted Answer

Yes, eDemand supports login with Email/Password, Phone OTP, Phone/Password, and also Google and Apple login as social login options.

Question 2

Can it handle data entry in multiple languages?

Accepted Answer

Yes, eDemand supports multilingual data entry. You can add data in as many languages as you want, and customers can see it based on the selected language.

Question 3

How do the subscription and commission modules work? Can I use both of them together?

Accepted Answer

Full details on how the subscription and commission modules work, including whether they can be used together, are covered in the official eDemand documentation.

Question 4

How will Admin get their commission for offline booking and the paid amount to the provider of online payment?

Accepted Answer

We've added a Cash Collection and Settlement section to handle payment transactions. If a customer pays upfront, the provider gets the payment after subtracting the admin fee.

Question 5

Will the customer see nearby providers or all the providers available on the platform?

Accepted Answer

The main feature of eDemand is that customers can view nearby providers. The admin has the ability to set the maximum service distance, for example 50 kilometers, and the customer will see only the providers available within that range from their selected location.

Question 6

Are there Custom Job Requests and Chat features available in eDemand?

Accepted Answer

Yes, eDemand has Custom Job/Booking Request and Chat features. Chat is available for admin, provider, and customer.

Question 7

Is a website included with this product? And what technology is used?

Accepted Answer

Yes, this product comes with a website built using Next.js.

Question 8

Do you provide complete setup documentation or video tutorials?

Accepted Answer

We provide detailed text documentation to help with installation, available in the official eDemand documentation.

Question 9

Has any SMS provider been added for OTP?

Accepted Answer

Yes, we have Twilio, MSG91, 2Factor, and Fast2SMS for OTP SMS and to send Booking and Marketing-related SMS as well.

Question 10

Can I add or remove service categories easily from the admin panel?

Accepted Answer

Yes, you can manage categories, services, and providers directly from the admin panel.

Question 11

Can I change the logo, colors, and branding without programming knowledge?

Accepted Answer

Basic programming knowledge is required to make these changes. We provide detailed text documentation to help with installation.

Question 12

Can I add new features in the future (custom work available)?

Accepted Answer

Yes, you have full flexibility to modify the code. Note: if issues arise due to your custom changes, the technical team will not provide support for those. We also offer customization services if you'd like to hire us for changes.

Question 13

Can I use it in any specific country, without any geo-restrictions or issues?

Accepted Answer

Yes. As an admin, you can define the maximum serviceable radius, and users will only see nearby providers within that radius.

Question 14

What are the basic server requirements?

Accepted Answer

App: Flutter 3.41.x. Panel: PHP 8.3 with max_upload_size = 100M, post_max_size = 100M, max_execution_time = 300, and max_input_time = 300. Web: Node.js v20.x (LTS) with npm v10.x.

Question 15

Is there any third-party dependency (e.g., Firebase, Payment gateway, etc.) that requires a paid plan or approval?

Accepted Answer

Yes. Firebase Phone Authentication and Google Place APIs require billing to be enabled on Firebase. For payment gateways and SMS gateways, you'll need your own accounts.

Question 16

Can the app be hosted on shared hosting, or do I need VPS/cloud hosting?

Accepted Answer

Shared hosting can be used for the panel and the website. If you want SEO, a VPS server would be required; otherwise, to use the web version without SEO, shared hosting will be fine.

Question 17

Do you offer installation support (for free or paid)?

Accepted Answer

You get 6 months of support from the purchase date. If you encounter any issues with the code or installation steps, our technical team will assist you via Microsoft Teams.

Question 18

How often do you update the code to support new Flutter or Android versions?

Accepted Answer

We generally release updates every month, but the schedule may vary.

Question 19

Can I upgrade from a regular to an extended license later if needed?

Accepted Answer

No. License upgrades are not supported under WRTeam Marketplace Policy. You must purchase a new license if needed.

eDemand-Multi Vendor On Demand Handy Services, Handyman with Flutter App | Admin panel | Web Version

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